CASE STUDY | HEALTHCARE FOOD & NUTRITION

Corewell Health Unified Three Legacy Systems and Cut SKUs by 70% with NetMenu

By consolidating onto a single Illumia platform ahead of an Epic go-live, Corewell Health turned a complex merger into a foundation for long-term operational excellence.

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About Corewell Health

Corewell Health is one of Michigan's largest health systems, formed through the merger of Legacy Spectrum Health, Legacy Beaumont Health, and Legacy Lakeland Health, each of which were products of prior mergers and acquisitions.

With 24 hospitals across the state, Corewell serves patients and retail customers at scale, with nutrition services operating across inpatient, cafeteria, and retail environments.

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We had three different instances of our platform — separate databases, separate people, different content. Healthcare has real challenges: reimbursement issues, less people to do the work, more people in hospital beds. Operating as three different departments does not allow us to address those problems. We needed a foundation that could help us operate as one.

The Challenge

Three merging health systems. Three separate platforms. No shared foundation and a high-stakes Epic migration on the horizon.

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Solution & Results

One NetMenu instance. A 70% SKU reduction. System-wide visibility, Epic integration, and ROI that paid for the project.

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Seizing the Moment

A system-wide EHR migration created the perfect moment to unify three legacy instances into one, and connect it all just once

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Looking Ahead

QuickCharge POS integration, 80% retail meal visibility, and a platform built to scale with Corewell's continued growth.

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