Patient Nutrition

Illumia's patient nutrition solution helps you manage the complexities of safely feeding patients in a large health system. It provides one set of accepted and approved procedures to maintain safety and compliance.

The patient nutrition module includes a comprehensive electronic card file that is automatically updated with the latest diet order, allergy, admission, discharge, and transfer information via real-time interfaces. Smart tools help you meet individual nutritional requirements and ensure patient safety and regulatory compliance for every meal you serve, every time.

Meal Ordering

With Illumia, you get powerful clinical tools that make it easy to ensure safety and compliance with prescribed diets while increasing patient satisfaction.

An HL7 Diet Orders interface with your hospital’s information system provides you with real-time diet information for your patients. The system confirms each item for dietary compliance, ensuring that the patient does not receive a food he or she should not eat. Clinicians can enter patient-specific notes in the system, which are always accessible to staff taking meal orders.

The system allows you to establish nutrient goals for each diet, as well as for individual patients by meal and by day. Seeing this dynamic nutrient tracking system with a comparison to goals on screen helps staff guide patients to make appropriate choices.

By providing a range of meal ordering options, you not only improve satisfaction but also promote healing and overall wellness due to increased food consumption. Illumia’s solution allows you to offer patients a variety of ways to order meals:

• Traditional paper menus
• Bedside ordering assistance using a mobile device
• Phone orders into a central call center
• Patient self-ordering through the CBORD Patient app or an integration with your in-room entertainment system

Requirements and circumstances change from facility to facility—sometimes from nursing unit to nursing unit—so some ordering methods might be more appropriate than others for a given situation. Illumia gives you the ability to offer patients the best meal ordering options for their needs and the flexibility to change at any time.

Patient Self-Ordering App

Along with your standard meal ordering methods, patients can use the CBORD Patient app to self-order from menus that are specific to their diet order and any allergy restrictions. The app securely connects to hospital information systems and Illumia’s food and nutrition systems to ensure patients only view foods appropriate for their diet order and food allergies.

Meal Service

No matter how your hospital kitchen serves patient meals, NetMenu fully supports and enhances your process.

NetMenu Room Service Choice On-Demand provides a mobile meal ordering application your staff can access from any internet-connected device. You have the choice to offer staff-assisted entry of patient and guest meal selections at bedside or in a call center or patient self-ordering using in-room entertainment systems or the CBORD Patient app.

The bedside and call center ordering options are each designed to support the subtle differences in workflows between the call center and bedside entry.