CBORD Patient™ App
Empowering Patient Choice. Enhancing Outcomes.
In today’s healthcare landscape, patient expectations are higher than ever. CBORD Patient™ App transforms hospital dining by giving patients the flexibility to order meals from their hospital room using their own device or one provided by the hospital. This innovative solution enhances satisfaction and engagement while streamlining operations and improving outcomes.
Better Nutrition, Better Recovery
When patients choose their own meals, they eat better, feel better, and recover faster. CBORD Patient App empowers patients to take an active role in their nutrition. Integrated with NetMenu, the app ensures patients only see menu items that match their diet orders and allergy restrictions. This personalization improves satisfaction, reduces call center volume, and minimizes errors and waste—helping foodservice teams deliver safe, efficient, and patient-focused care.
Dining Together, Made Simple
Families and visitors can easily order and pay for meals to be delivered with the patient’s tray, allowing loved ones to dine together. This feature removes barriers to participation, reduces manual payment handling, and enhances the overall hospital experience for both patients and guests. Flexible pricing options, flat fee or itemized per menu item, make guest payments seamless for operators and convenient for visitors.
Operational Excellence Redefined
Whether your facility uses a traditional tray line or hotel-style room service delivery, the CBORD Patient App provides a modern, personalized meal ordering experience. Direct patient ordering reduces labor costs and streamlines workflows, allowing staff to focus on patient care while kitchens receive accurate, real-time orders. Integration with NetMenu supports nutrition management, automated meal correction, and diet compliance.
Key Features
- Personalized menus based on diet orders and allergies
- Functionality can be used with Epic MyChart
- Guest meal ordering available with secure mobile payments
- Compatible with both room service and standard delivery models
- Flexible pricing options for guests: flat fee or itemized
Marketing Support Included
Illumia provides ready-to-use marketing materials and customizable templates to help hospitals promote the app to patients and staff for smooth implementation and sustained adoption.
Benefits
Improved Outcomes Better nutrition supports faster recovery and higher satisfaction
Patient Empowerment Greater choice and control at every meal
Operational Efficiency Reduced call volume and streamlined workflows
Safety First Automatic diet compliance; no patient data stored in the app
Guest Convenience Easy, secure in-room meal ordering and payment
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