Protect Your Patients At Every Meal, Every Time
Automate and easily manage the complexities of safely feeding patients with Illumia.
Whether you serve 50 or 5,000 patients with on-demand room service or a traditional tray line, you’re able to easily handle multiple diet orders, meet individual nutritional requirements, and ensure patient safety and regulatory compliance for every meal you serve.
Your patients are protected no matter how they order. The same patient-specific menus are displayed whether patients use your call center, staff-assisted bedside order entry, or our mobile app for self-ordering: CBORD Patient.
By offering on-demand room service and a variety of ways to place meal orders, you’re able to improve patient satisfaction, ease the burden on your call center, and reduce the demand for bedside assistance.
Meal Delivery
Tray management becomes considerably more complicated with on-demand room service, where patients have the freedom to choose not only what they want to eat but when they want to eat.
Monitor the progression of a meal order from the time a ticket is printed in the kitchen until the food tray is delivered to the patient with NetMenu Tray Logistics. The solution records information at each stage of every order, allowing staff to identify any roadblocks and improve efficiency.
Address malnutrition by tracking nutritional intake with Mobile Intake. Employees use a mobile device to record intake as they collect trays. Hospitals get real-time reporting on exactly which foods are consumed and how much is wasted. This data also enables hospitals to effectively monitor and target patients at risk, so steps can be taken to improve intake to reduce length of stay and re-admittance rates.
- Verify right tray, right patient
- Drive optimal order delivery for patients
- Track and show assembly and delivery process
- Facilitate tray loading and monitor each patient’s tray
Mobile Floor Stock
With Floor Stock Management, you can provide an ideal workflow that minimizes tasks and resolves common issues that are often encountered with this unique process.
Create a master floor stock list at the health system level and share with any nursing units and at any hospital throughout your network. A single list means changes only need to be made in one place rather than 30 different templates. It also helps drive volume purchasing, giving you access to discounts and rebates that help reduce costs.
Use a convenient mobile app to streamline the workflow for ordering and stocking nursing unit pantries. Nursing can place direct orders and food service staff can record quantities stocked using any connected mobile device.
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